Privacy Policy
TAJMOHOL ("we", "us") respects your privacy. This policy explains what information we collect when you use our website or app, how we use it, and the choices you have.
Information we collect
- Account details: your name, mobile number and email (if provided).
- Delivery details: your shipping address and PIN code.
- Order details: the products you buy, order value, payment status and delivery status.
How we use it
- To create your account and verify you with a one-time password (OTP).
- To process, pack, ship and deliver your orders, and to handle returns and refunds.
- To send order updates (payment confirmation, shipping and delivery updates) by WhatsApp or SMS.
- To prevent fraud and to improve our service.
Payments
Online payments are processed by our payment partner Cashfree Payments. We do not see or store your card number, CVV, UPI PIN or net-banking password. We receive only the payment status and a transaction reference.
Sharing your information
We share the details needed for delivery (name, phone number and address) with our courier and logistics partners. We do not sell your personal information to anyone.
Security and retention
We use reasonable technical measures to protect your data. We keep order records for as long as needed for delivery, returns, accounting and legal requirements.
Your choices
You may ask us to correct or delete your personal information, or to stop sending you messages, by contacting us through the details on our Contact Us page.
Changes
We may update this policy from time to time. The latest version is always on this page.